Shopify VA with 6+ years supporting US-based customers—specializing in order management, refunds, and high-volume customer support.
I can support your Shopify store by:
• Responding to customers via email, chat, and social media
• Processing orders, refunds, and exchanges in Shopify
• Tracking shipments and following up with customers
• Handling disputes and resolving issues with a solution-focused approach
• Updating products and inventory
• Product Research
• Shopify Store Setup
• Maintaining accurate records in CRM tools
Tools I use: Shopify, Zendesk, Google Workspace, Slack, Canva
I’m reliable, detail-oriented, and proactive—I don’t just respond to customers, I make sure issues are fully resolved and your operations run smoothly.
I’m available to start immediately and can quickly adapt to your store’s workflow.
