I am a highly organized and results-driven Billing and Accounts Receivable Specialist with over two years of hands-on experience supporting financial operations, medical billing, and administrative workflows. My background spans invoice processing, payment reconciliation, payroll and tax compliance, CRM data management, and client communication—allowing me to contribute both accuracy and efficiency in fast-paced environments.
Throughout my career, I have consistently delivered measurable results. I processed and issued invoices with 100% accuracy, reduced billing discrepancies, and improved payment reconciliation speed by 20%. I am proficient in QuickBooks, ZOHO Books, ServiceTitan, and medical billing systems, with strong experience submitting claims, resolving rejections, posting payments, and ensuring compliance with HIPAA and internal policies. My attention to detail and problem-solving skills enable me to identify recurring billing issues and support timely reimbursements.
Beyond finance, I bring strong administrative and communication skills. I have managed company inboxes, calendars, and CRM records to support executives and improve team efficiency. My experience as an ESL Teacher further strengthened my ability to communicate clearly, adapt to diverse audiences, and manage schedules and online platforms effectively.
As a Licensed Criminologist, I offer a unique analytical mindset, discipline, and ethical foundation that enhances my work in finance and compliance-driven roles. I am dependable, proactive, and committed to delivering high-quality results while supporting organizational goals. I thrive in collaborative teams and am eager to contribute my skills to a company that values accuracy, efficiency, and continuous improvement.