Hello! I’m Indira, a reliable and detail-oriented Virtual Assistant with 8+ years of experience in customer service, e-commerce support, appointment setting, insurance services, and travel reservations. I have completed training in Data Entry 101 and Expanded Data Entry Virtual Assistant 101, and I am fully committed to delivering accurate, organized, and high-quality work for my clients.
I specialize in customer support (email, chat, phone), appointment setting, lead generation, data entry, CRM management, and administrative support. In my previous roles, I handled 80–120 interactions daily, managed bookings and claims, processed orders, resolved technical issues, and maintained 95%+ customer satisfaction. I thrive in fast-paced environments and always ensure tasks are completed efficiently and on time.
I can help you:
• Manage your inbox and calendar
• Respond to customers professionally
• Set appointments and follow up with leads
• Update and maintain CRM systems
• Process orders and track shipments
• Handle billing inquiries and documentation
• Perform accurate data entry and research
I have experience using Google Workspace, Microsoft Office, CRM systems, ticketing platforms, VoIP/dialers, and e-commerce tools. I am tech-savvy, organized, and quick to learn new systems.
If you’re looking for a dependable Virtual Assistant who takes initiative, communicates clearly, and treats your business like her own — I would love to work with you.
Let’s discuss how I can help your business grow!
