Travel Operations and Customer Experience Specialist with extensive experience in reservations management, booking quality control, and client support within the travel and hospitality industry. Skilled in handling complex travel arrangements, auditing booking accuracy, resolving escalated cases, and ensuring service quality standards. Experienced in using Amadeus GDS, CRM systems, and travel booking platforms to deliver efficient and accurate travel solutions. Known for strong attention to detail, clear communication, and the ability to manage high-volume operations while maintaining excellent customer experience.
