An Entrepreneurship graduate with hands-on experience as a Customer Service Representative handling retail accounts. Skilled in managing customer inquiries, processing orders, resolving concerns, and providing excellent customer support across multiple channels. Also worked as a part time Virtual Assistant CSR, with working knowledge of Gorgias, Shopify, ShipHero, and Notion for order management, customer communication, and workflow organization. Detail oriented, adaptable, and committed to delivering efficient and customer focused service.
