Data Analysis, Customer Service, Merchant Support (E-Commerce), Performance Reporting, CRM Proficiency

Dynamic BPO professional with hands-on experience in e-commerce, sales, and telecom support. I shine in fast-paced settings, tackling data analysis and merchant issues via email, chat, and calls using Zendesk, CRM tools, and Google Sheets. Known for sharp problem-solving and clear performance reporting, I'd like to be known as your reliable team player who delivers results with a customer-first mindset.