Executive Operations Assistant | Executive Support | Project & Marketing Operations
I am a Psychology graduate and Certified Human Resource Associate (CHRA) with hands-on experience supporting business owners and executives across administration, operations, project coordination, marketing, and AI-assisted business systems.
My experience goes beyond traditional virtual assistance. I help organize day-to-day operations, coordinate projects, document processes, manage marketing activities, prepare reports, conduct research, and build systems that make recurring work easier to manage.
EXECUTIVE & ADMINISTRATIVE SUPPORT
• Email and inbox management
• Calendar and appointment management
• Meeting coordination and follow-ups
• Executive and client communications
• Document and file organization
• Research and administrative support
OPERATIONS & PROJECT COORDINATION
• Project and task management using Asana
• Standard Operating Procedure (SOP) development
• Workflow and process documentation
• Project trackers and monitoring systems
• Deadline and deliverable tracking
• Process improvement and organization
MARKETING OPERATIONS
• Social media content planning and scheduling
• Facebook, Instagram, LinkedIn, TikTok, and YouTube support
• Newsletter coordination
• Content calendars and campaign organization
• Social media and newsletter analytics
• Performance reporting
• Canva graphics and content support
CRM & BUSINESS SYSTEMS
• GoHighLevel CRM support
• Contact and lead organization
• Forms and marketing workflows
• Social media scheduling
• Email campaign support
• CRM documentation and maintenance
AI & PRODUCTIVITY
• ChatGPT
• Claude
• AI knowledge base development
• Prompt development and optimization
• AI-assisted research and documentation
• Brand voice and messaging organization
• Workflow optimization
Before transitioning into virtual operations, I gained corporate Human Resources experience in recruitment, compensation and benefits, payroll administration, employee documentation, and HR operations. This background strengthened my ability to handle confidential information, communicate professionally, maintain accurate records, and work with people across different functions.
I bring a combination of organization, initiative, adaptability, attention to detail, and technology-driven problem-solving to every role. I am comfortable learning new systems, taking ownership of recurring processes, and helping business owners turn priorities into organized execution.
