Reliable and results-driven BPO and Virtual Support professional with 7 years of hands-on experience in outbound sales, appointment setting, account administration, and team leadership. I bring a strong background in high-volume call environments and have consistently delivered results across Healthcare, Logistics, Financial Services, and Lead Generation campaigns.
I’ve grown from Account Executive to Trainer and Assistant Team Lead, where I handled coaching, KPI monitoring, quality assurance, and client coordination. I’m known for being detail-oriented, process-driven, and dependable—someone who follows scripts, procedures, and client instructions to the letter (because consistency matters).
Technically proficient with industry-standard dialers and CRMs including Convoso, ViciDial, RingCentral, PhoneBurner, HubSpot, and Google Workspace. I work well independently, adapt quickly to new systems, and communicate professionally with both clients and teams.
If you’re looking for someone who shows up, follows through, and treats your business like it’s their own. I’m that person. No drama, just results.
