Detail-oriented and reliable Virtual Assistant with 10 years of experience in customer service, both voice and non-voice. Proven ability to handle customer inquiries, manage administrative tasks, and maintain accurate records in fast-paced environments. Skilled in problem-solving, email support, data entry, and customer relationship management. Committed to helping clients save time and improve customer satisfaction. Experienced in the healthcare industry, supporting providers with claims, eligibility verification, authorization status, and provider network inquiries.
