I am an experienced professional with over 10 years of experience in finance and banking, specializing in mortgage underwriting support and lock desk, and credit operations, and 2 years of experience in HR and clerical roles. I bring a strong combination of operational expertise, analytical skills, and leadership experience.
I began my career in retail and HR, gaining a solid foundation in operations and team management. I then progressed to JP Morgan Chase Bank, where I served as Operations Senior Specialist III – Underwriting Support, validating mortgage documentation, reviewing credit, income, and asset qualifications, and assist on mentoring new hires. I also contributed to process improvements and tools enhancements, earning recognition such as the Innovation Award and Top Semi-Annual Idea Submitter.
Most recently, as a Junior Lock Desk Analyst at EMAPTA Phil. Inc., servicing CrossCountry Mortgage, I managed rate lock requests, re-locks, cancellation and ensured compliance with investor guidelines.
I am highly detail-oriented, adaptable, and committed to delivering accurate and efficient results. I am confident that my experience and skills would make a valuable contribution to the company.
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