Results-driven Customer Support Specialist with over 2 years of experience managing financial and retail accounts in fast-paced contact center environments. Skilled in CRM management, email and chat support, issue resolution, and account documentation, I bring strong organizational and communication abilities that translate seamlessly into General Virtual Assistant responsibilities.
Additionally experienced in e-commerce operations, specifically managing
an online shop through Shopee. Proficient in uploading products and
images, creating compelling product descriptions, and ensuring accurate
listings to boost visibility and sales.
