I am a healthcare administrative professional with expertise in patient-centered support and technical precision. Skilled in medical appointment scheduling, EMR/EHR management, insurance verification, and medical billing and coding (ICD-10, CPT), I ensure smooth operations across clinical and administrative workflows. My background includes handling patient intake and charting, prior authorizations, prescription refill requests, and HIPAA-compliant documentation, with strong proficiency in medical transcription and SOAP notes.
Beyond healthcare-specific tasks, I leverage modern tools such as Microsoft Office, Google Workspace, Zoom, Slack, and OpenEHR to enhance collaboration and efficiency. With a commitment to accuracy, compliance, and compassionate communication, I thrive at the intersection of healthcare, technology, and patient care.