I have over six years of experience in customer service, sales, retention, and administrative support. Throughout my career, I've handled high volumes of inbound and outbound calls, managed customer relationships, resolved complex issues, and consistently met performance goals.
My experience also includes CRM management, appointment scheduling, lead generation, data entry, and administrative support. I'm comfortable managing emails, calendars, documentation, and day-to-day tasks that help keep operations organized and running smoothly.
I've worked remotely and am familiar with tools such as Google Workspace, Microsoft Office, CRM platforms, and other collaboration software. I also have experience creating social media content and working with Canva, Adobe Photoshop, and basic video editing tools when additional creative support is needed.
What sets me apart is my ability to work independently, stay organized, and follow through on tasks without constant supervision. I learn new systems quickly, communicate clearly, and take ownership of my work. My goal is always to make things easier for the people I support so they can focus on growing the business.
