Hi, I’m Jelrose — a highly motivated and detail-oriented professional specializing in high-volume operations for Short-Term Rentals (STR). I focus on the complete property management lifecycle: from listing optimization and guest communication to complex billing, refund processing, and vendor coordination.
I understand that in the STR industry, guest satisfaction and operational efficiency are everything. I have a proven track record of maintaining 100% accuracy in fast-paced remote environments. I’ve supported U.S.-based Airbnb hosts and property owners, ensuring seamless daily operations and high-quality service standards.
Beyond guest support, I have hands-on experience with:
- Platform Management: Expertly navigating Airbnb, VRBO, and Booking(.)com.
PMS & Automation Tools: Proficient in Hospitable, Guesty, and PriceLabs to automate messaging and pricing.
- Financial Accuracy: Processing billing adjustments and refunds with a strict focus on financial integrity.
- Logistics & Coordination: Managing vendor and brand coordination to ensure properties are well-maintained.
Top Agent for two consecutive quarters – 10/10 KPI score
Perfect Attendance Award (2025) – dependable and consistent
Tools:
Hospitable | Guesty | PriceLabs | Airbnb | VRBO | Booking(.)com | Slack | Intercom | Google Suite | Notion | Propertystack
If you need a dedicated partner to handle your STR operations—from guest inquiries and booking management to review and financial processing—I’m ready to help you scale your portfolio while maintaining 5-star standards.
Let’s optimize your property management and elevate your guest experience.
