Work Experience:
- Medical Transcriptionist (US-based account)
- Healthcare Associate (Anthem BCBS) for billing, claims, and eligibility inquiries
- Senior Customer Service Representative (Apria Healthcare) - Outbound Collections
- Billing Supervisor (Apria Healthcare) - Escalations
- Coding denials analyst
Additional qualifications/licenses:
- Philippine Registered Nurse (2012)
- Certified Outpatient Medical Coder (2022)
- US Registered Nurse - NY state (2024)
Skills:
Data entry and spreadsheets (e.g. Excel)
Admin Support (Call, Email, and Chat)
Internet/Online Research
Strong computer skills and communication (both written and oral)
Reliable, consistent, detailed oriented and can work independently
Excellent organizational skills and proactive communication
