I am not a maintainer. I am a builder.
Over 15 years, I have specialized in taking ambiguous, early-stage environments and transforming them into structured, high-performing revenue and operations departments. From institutional banking to high-growth tech startups, I have learned that the best operations aren't just managed — they are architected for scale.
My Builder Track Record
For a Melbourne-based vehicle logistics company:
Stepped in as Interim Head of Sales and Operations for a 15-day sprint. Personally unblocked a stalled pipeline and led 9 offshore reps to a $10,000 daily sales floor. Built a Decision Tree SOP framework that cut manager intervention by 40%.
Result: $235,000 AUD in 15 business days.
For a Chicago-based career coaching startup:
Built the entire revenue engine from zero as a solo contributor — reaching $180,000 ARR ($15,000 MRR) before hiring a single person. Engineered the full tech stack (
-----------, 3CX,
Otter.ai), built a self-serve Loom training library, and owned the full talent lifecycle from sourcing to QA.
For a Melbourne-based robotics and e-commerce company:
Managed post-sales operations running $300,000+ per month ($6M+ annual pace). Pivoted the support function from a cost center into a recurring revenue engine through accessory upsells. Built a unified Mission Control integrating Gorgias, Shopify, and Aircall.
For a Singapore-based sports academy:
Transformed a representative role into a Department Manager function. Scaled the student base from 24 to 200+ active enrollments and the coaching roster from 12 to 60 — while building the academy's first formal SOPs and training manuals from scratch.
What I Bring to the Table
Default to Action: I thrive in remote-first environments. I don't wait for meetings to solve problems — I identify gaps, document the solution, and execute.
Systems Thinker: I build the infrastructure first, then the team. Every engagement ends with documented SOPs, trained people, and a system that runs without me.
Compliance and Finance Background: My foundational years at a top local bank and a government housing agency gave me a deep understanding of high-stakes compliance in financial and institutional environments.
Currently based in the Philippines. Fluent in English. Available for part-time remote engagements across AU, US, and APAC time zones.
If you are looking for a senior operator who builds systems so your team can win — let's talk.
