Reliable and detail-oriented Virtual Assistant and Customer Service Specialist with 12+ years of customer service experience, including support for US-based clients through phone, chat, and email. Experienced in lead generation, data research, and administrative support.
Skilled in contact research, data verification, and lead generation using LinkedIn, Google Search, -----------, and AI tools to identify key decision-makers and maintain accurate records.
Recently developed hands-on Shopify e-commerce skills through a self-directed store setup project, including product listing, theme customization, and store optimization. Case study available here: -----------
Organized, adaptable, and committed to delivering accurate results in a remote work environment.
