I am a dedicated and reliable professional with 7+ years of combined experience in customer support, debt collection, administrative work, and quality assurance. I specialize in helping businesses save time, stay organized, and handle repetitive admin tasks, allowing them to focus on operations and growth.
In my previous roles, I worked 3+ years in the BPO industry as a Collection Specialist, handling customer accounts, resolving issues, negotiating payments, and delivering excellent customer service. I also have 3 years and 6 months of experience as a Quality Assurance Inspector in a manufacturing company—developing strong attention to detail, accuracy, and documentation skills.
