I help online store owners manage and grow their e-commerce business — so they can focus on growth while I handle the day-to-day operations.
With 3+ years of hands-on Shopee store management experience, I've independently handled 100+ product listings, daily order fulfillment, customer support, and sales tracking — all with a 95%+ customer satisfaction rate.
Here's what I can take off your plate:
E-Commerce Store Management
- Product listing setup, titles, descriptions & variations
- Pricing updates, stock monitoring & inventory tracking
- Order processing, courier coordination & delivery monitoring
- Store updates, maintenance & competitor price tracking
- Google Sheets dashboards & sales reports (pivot tables)
Customer Service Support
- Responding to customer inquiries via chat and email
- Order tracking, issue resolution & after-sales support
- Returns, refunds & complaint handling
- Maintaining high customer satisfaction and positive store ratings
Virtual Assistant / Admin Support
- Inbox and calendar management
- Data entry, file management & record-keeping
- Google Workspace (Docs, Sheets, Slides, Drive) & Microsoft 365
- Meeting minutes, scheduling & general admin tasks
- Basic process documentation and SOPs
Basic Content Support
- Canva graphics for social media, shop banners & promos
- Product visuals and campaign creatives
- Basic CapCut video editing for short-form content
Shopee/Tiktok Seller Center · Google Sheets · Google Workspace · Microsoft 365 · Canva · CapCut · ChatGPT · Grammarly · Slack · Zoom · Trello· Asana · Figma · GoHighLevel· ----------- ·
I work independently, communicate proactively, and I don't need micromanaging. I'm the kind of VA who sets up systems that keep running — even when you're not watching.
Available full-time or part-time | Open to PH, US, UK & AU clients | WhatsApp-enabled
Let's work together! Message me to get started.
