Hi, I’m John. A dependable Customer Support Specialist & Virtual Assistant with 15+ years of experience helping businesses grow, stay organized, and deliver outstanding customer experiences.
If you’re looking for someone who can handle your customer support, admin tasks, and daily operations so you can focus on scaling, you’re in the right place. I bring professionalism, attention to detail, and a strong work ethic to every project.
What I bring to your business:
• Customer Support (Email, Chat, Inbound & Outbound Calls – Technical, Sales & Billing)
• General Virtual Assistance & Administrative Support
• Senior Quality Analysis & Process Improvement
• Social Media Support (Facebook, Twitter/X, Instagram, Trustpilot, BBB)
• Appointment Setting & Sales Support
• Calendar & Schedule Management (Google Calendar)
• Data Entry & Documentation (MS Office, Google Docs)
• CRM Systems & Workflow Management
• Real Estate Market Research
• Tools & Platforms: Zendesk, Zoom, Sococo, Amazon, LastPass, Walmart, and more.
I’m proactive, easy to work with, and committed to delivering results that save you time, increase productivity, and improve customer satisfaction. Whether you need long-term support or help with a specific project, I’m ready to step in and make an immediate impact.
Let’s work together and turn your daily tasks into smooth, efficient systems.
Verified
