I am a highly organized and detail oriented professional with strong experience in credit repair, customer service, operations leadership, and quality assurance. I specialize in credit report analysis, dispute management, and delivering high level support to clients. With over a decade of experience in escalation handling and team supervision, I bring reliability, professionalism, and strong communication skills to every role.
Core Skills:
• Credit Repair & Dispute Processing
• Customer Relationship Management
• Quality Assurance & Coaching
• Team Leadership & Supervision
• Problem Resolution & Escalation Handling
• Six Sigma Yellow Belt Certified
Experience Highlights:
• Credit Repair Virtual Assistant – credit report review, dispute letters, compliance tracking
• JP Morgan Chase (Tier 3 Escalations) – elite customer support, complex issue resolution
• Qualfon – Operations Supervisor, QA Analyst, Technical Support
I am committed to delivering accurate, efficient, and client focused service while contributing to organizational growth.
