Renz

Sr. IT Service Desk Analysts | Sr. IT Support Engineer

Overview

Video Introduction

Looking for Any work (8 hours/day) at $6.72/hour ($1,183.39/month)

Educational Degree

Bachelor's degree

Availability

Any

Portfolio / Website

Not specified

Top Skills

Security - Azure Active DirectorySharePointActive Directory

Last Active

August 7th, 2026 (3 days ago)

Member Since

February 11th, 2026

"I have one of the best VAs I've had in a long time...she's been amazing"

Davonna Willis

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About

Senior IT Service Desk Analyst with strong experience in global end-user support, P1 incident management, and ITIL 4 service delivery. Skilled in Active Directory, Azure Entra, Office 365, endpoint management, and enterprise ITSM tools. Recognized for leadership, process improvement, and delivering customer-focused IT solutions.