A reliable and detail-oriented Virtual Assistant with experience in SAP and Huawei Cloud, specializing in data encoding, customer support, and basic design tasks. Highly organized, efficient, and committed to providing accurate administrative support while continuously improving technical and communication skills in a remote work environment. Experienced in managing orders, tracking data, and ensuring timely customer support. Proficient in Excel for order tracking, reporting, and process optimization. Skilled at communicating with customers via email, handling refunds, and resolving issues efficiently to maintain satisfaction and smooth operations. Passionate about accuracy, organization, and improving workflow in administrative and operational tasks.
