Customer Support Specialist and Virtual Assistant with 4+ years of experience providing phone, chat, and email support for U.S.-based customers. Skilled in Salesforce, appointment scheduling, customer service, documentation, and administrative tasks.
I have experience supporting a U.S. dermatology clinic as a Medical Virtual Assistant and assisting customers with technical concerns as a Technical Advisor. I am detail-oriented, reliable, and committed to providing excellent service while helping businesses stay organized and efficient.