Results-driven CRM & Automation Specialist with 2+ years of experience in sales support, customer success, and lead management systems. Skilled in GoHighLevel CRM setup, pipeline management, and automation workflows designed to improve lead response time, conversion rates, and client follow-up efficiency. Experienced in building and optimizing automated sales processes, handling lead nurturing sequences, and ensuring smooth customer journey execution across SMS, email, and CRM platforms. Strong background in technical support, troubleshooting, and client communication with a focus on performance-driven results and revenue growth.