I specialize in operations and administrative support, helping businesses stay organized, on track, and running efficiently without constant oversight. My focus is keeping systems clean, accurate, and moving so daily operations don’t get delayed or overlooked.
I previously supported operations at Richmonde Plaza, where I handled day-to-day coordination for 20+ tenant businesses. My work involved managing records, tracking payments, monitoring utilities, and maintaining organized systems using Google Workspace and Excel. I was responsible for making sure all tenant-related data, billing, and updates stayed accurate and up to date.
I’ve built and maintained structured trackers such as move-in and move-out logs, utility billing trackers, common area monitoring, monthly payment status reports, and maintenance and repair lists. I regularly use functions like VLOOKUP, XLOOKUP, pivot tables, and data validation to keep data organized, consistent, and easy to manage.
On the operations side, I handled invoice creation, tracked billing summaries, and coordinated with vendors through email and Viber to request quotation pricing and support building-related needs. I also worked directly with tenants, handling updates and ensuring smooth communication between all parties.
I take ownership of my work and focus on keeping everything running efficiently. I’ve improved messy systems by organizing files and trackers, reduced errors by maintaining clean and structured data, and helped speed up processes by keeping everything clearly tracked and easy to follow.
I have strong proficiency in tools like Google Workspace, Excel, and communication platforms, and I adapt quickly to new systems. using tools like Google Workspace, Excel, and communication platforms, and I adapt quickly to new systems. I also use AI tools like ChatGPT, Claude, and Zapier to streamline workflows, organize information, and improve efficiency where possible.
If you need someone reliable who keeps operations organized, follows through consistently, and ensures nothing falls through the cracks, I’m someone you can depend on.
If this sounds right to you, hit me up ;)