Profile Description: Rowena Regencia - General & E-commerce Virtual assistant
I provide reliable, end-to-end administrative support that keeps businesses organized and productive. My core competencies include email and calendar management, travel coordination, document formatting, internet research, and customer follow-up. I leverage tools like Google Workspace, Trello, and Slack to streamline communication and task tracking, ensuring your daily operations run without friction.
I manage online stores with a focus on product listing optimization, inventory synchronization, order processing, and basic customer service. Skilled in Shopify and Amazon Seller Central. I help e-commerce brands maintain accurate catalogs, process returns efficiently, and support promotional campaigns. My goal is to increase your store's operational efficiently while enhancing the buyer's journey.
I serve as a strategic partner to busy executives, handling complex scheduling, stakeholder correspondence, meeting preparation, and confidential project coordination. With expertise in CRM systems, expense reporting, and presentation design, I free up your time for high level decision-making. I am proactive, detail-driven, and committed to maintaining the utmost discretion.
I deliver fast, accurate data management across spreadsheets, databases, and CRM
platforms. My skills include high-volume typing, data cleansing, record deduplication, and report generation using Excel, Google Sheets, and Airtable. I maintain a 99%+ accuracy rate and adhere to strict quality control protocols, ensuring your business decisions are backed by reliable information.
Verified
