Working in Airbnb for 3 years, 1 year as support Ambassador and promoted as Team coordinator help me better understand how Airbnb policies works and how to support Airbnb users,Handling with multiple cases thought me how to be fair and transparent in every decision to make,to ensure I can provide High quality of customer support and meet user's expectation, with my experience working with different department in Airbnb I was able to see full pictures and most of all I learned that most impactful happens when you understand the company in and out allowed me to be more efficient and effective in my role.When I became a team coordinator my responsibility expand as I began supporting team operations, handling escalated cases,and ensuring smooth team performance. I also had a Chance to be a part of dedicated managed host those who managed multiple listings give me an opportunity to better understand how businesses in Airbnb operates, helped managed host with their concern for multiple listings and multiple reservations. I'm confident with my deep understanding in Airbnb policies along with my dedication and working ethics can contribute big success in host's business.
