Customer Service Associate with 3+ years of experience delivering efficient, empathetic, and solution-focused
support. Strong communicator with proven ability to resolve issues, adapt quickly to new systems, and
manage high-volume inquiries. Proficient in Zendesk, Microsoft Excel, and digital tools. Experienced in
cryptocurrency platforms, blockchain transactions, and digital asset support, providing clear guidance to users
navigating Bitcoin, Solana, and stablecoin transfers.
