I am very professional with doing virtual assistance; I make sure my clients get the best service and success. In the past years, I have managed to be professional in handling calls, chats, emails, reports, and data entries. I am very hard-working and punctual; when it comes to work, I make sure everything is perfect and well-managed.
I'm also a customer service professional with five years experience. I have also been managing people and teams in the customer service field, which caters to my leadership skills and communication skills in handling escalation cases. I am an expert when it comes to handling emails, chats, and data support.
I have experience with e-commerce VAs handling my client's business by listing products in Shopify and providing customer support with Zendesk and Gorgias. I also have experience with real estate cold calling using tools like HubSpot, Xencall, and Mojo Triple Dialer.
I appreciate you reviewing my profile. No matter what work or project, I can assure you great success while working with me.
CRM TOOLS USED:
• SALESFORCE
• ZENDESK
• GORGIAS
• SHOPIFY
• HUBSPOT
• XENCALL
• MOJO TRIPLE DIALER
• AIRTABLE
• AVAYA
