- HR Global Process Operations Specialist
- Process Improvement / Automation Consultant | HR (Expertise) - Finance - Retail and other industries
- Application Developer | RPA
7+ years of experience executing HR Global Process Operations and delivering continuous/automation projects across HR, Finance, Retail and other industries.
Extensive process experience from data entry to handling more complex and technical roles. These experiences developed my strong fundamental and working knowledge of global processes, diverse systems and exposed me to work on different countries such as US, PR, EMEA, MEA, Singapore and more - significantly increasing my ability to adapt and learn new processes that are even beyond my HR expertise.
Consistently met average of 100% service level agreement (SLA) metrics such as accuracy and timeliness across all business operations deliverables, and providing stable process solutions achieving 80-100% automation of defined process scopes, significantly reducing errors and accelerating operational delivery.