I am an experienced Network Engineer and IT Support professional with over 10 years of experience in network administration, technical support, and managed IT services (MSP). I specialize in designing, implementing, monitoring, and troubleshooting enterprise network infrastructures for businesses across multiple industries.
My expertise includes Cisco, Fortinet, Juniper, Huawei, Dell, Cisco Meraki, Palo Alto, and Sangfor networking solutions. I have hands-on experience configuring and supporting LAN/WAN environments, VPNs, VLANs, routing protocols (OSPF, EIGRP, BGP), firewalls, network security, and high-availability solutions.
I have also worked extensively with Microsoft technologies, including Windows Server administration, Azure Virtual Machines, Active Directory, Microsoft 365, VMware, Hyper-V, and cloud-based infrastructure. In MSP environments, I regularly use ConnectWise Manage, ConnectWise Automate, ConnectWise Control, Auvik, SentinelOne, and N-able RMM to manage and support multiple client environments.