I have two years of experience working as a Technical Support Associate, handling both inbound and outbound calls to assist customers with troubleshooting and issue resolution. My role also involved data entry, ensuring that information was accurately documented, and coordinating with customers through email communication, including processing product replacements.
Before that, during my college internship, I worked as a Graphic Designer for a travel agency, where I created marketing materials and visuals to support promotions.
I am confident in my ability to perform lead generation and data entry tasks, and I bring communication skills, attention to detail, and a blend of technical and creative expertise to every project.