An aspiring virtual assistant with a humble experience as a customer service representative, where I was assigned answering customer’s concern via Calls, Chat, andWeb regarding the food that they ordered via FoodDelivery App (International Account) and finding thebest solution aligned to the righteous process of thecompany, after 6 months I was promoted in escalation where I work as a fraud specialist.
Customer Service Excellence: Working in a various service industry taught me to be more empathetic and have patience, through these it help me deliver a seem less service.Adaptability: With the capacity to adjust and flourish amidst the changes of the environment.Leadership: Displays accountability, building common ground and communication to foster creativity and positivity
