I’m a dedicated Real Estate & Property Management Virtual Administrator with expertise in supporting residential property portfolios and busy property managers. I specialize in end-to-end administrative support, keeping operations organized, compliant, and running smoothly. My day-to-day experience includes managing high-volume inboxes, liaising with landlords and tenants, coordinating maintenance and trades, preparing documentation, following up arrears, and maintaining clear, professional communication.
I bring a strong foundation from 8 years of experience in customer service, technical support, and credit & collections, where I developed advanced problem-solving, account management, and client relationship skills. This background allows me to manage complex accounts, resolve issues before escalation, and maintain high-quality standards in fast-paced, detail-oriented environments.