Healthcare Virtual Assistant | Patient Scheduling | Insurance Verification | Medical Admin Support

I am a Healthcare Virtual Assistant with over 20 years of experience in administrative coordination, now specialized in supporting healthcare providers in patient intake, scheduling, and front-end clinic workflows.

I am trained in HIPAA and data privacy compliance, with knowledge in patient coordination, insurance verification, and accurate documentation. I support healthcare teams by managing patient communication, maintaining organized records, and ensuring smooth daily operations while upholding strict confidentiality standards.

I am familiar with practice management systems such as Jane App and can quickly adapt to new EHR platforms. I assist with both front-end patient coordination and administrative support, helping clinics stay efficient and responsive to patient needs.

Key Skills:
• Patient Intake & Scheduling
• EHR / Practice Management Systems (Jane App)
• Patient Communication & Follow-ups
• Medical Documentation & Data Accuracy
• HIPAA & PIPEDA Compliance
• Revenue Cycle Management (Front-End Awareness)
• Trauma-Informed Communication
• Email & Calendar Management
• Data Entry & Records Management

I understand that healthcare environments require accuracy, empathy, and efficiency. I help providers stay organized and focused on patient care by handling administrative workflows reliably and professionally.

I am detail-oriented, dependable, and comfortable working independently while adapting to clinic systems and processes.

Tools & Systems:
• Google Workspace
• Microsoft Office
• Scheduling & Communication Tools

I am open to part-time or full-time opportunities with healthcare teams.