Hello! I'm Rusty Belleza, a results-driven and dependable Virtual Assistant with 1 year of VA experience and a solid background in Customer Service (5+ years CSR experience). I specialize in helping business owners save time, improve customer satisfaction, and keep operations organized and efficient.
I understand that businesses need someone who is reliable, proactive, detail-oriented, and trustworthy — someone who gets the job done without constant supervision. That is exactly the value I bring.
What I can help you with:
Administrative / General VA Tasks
• Email and calendar management
• Data entry and database management
• Internet research and reporting
• File organization (Google Drive / Dropbox)
• Appointment setting and scheduling
• SOP documentation
Executive Assistant Support
• Managing executive calendars
• Travel planning and coordination
• Task management and follow-ups
• Report preparation
• Confidential data handling
Customer Service Support
• Email support
• Live chat support
• Ticket handling (Zendesk / Freshdesk style systems)
• Order status updates
• Refunds and dispute handling
• Customer retention and satisfaction focus
eCommerce Support
• Order processing and fulfillment
• Product listing assistance
• Inventory monitoring
• Shopify / WooCommerce basic support
• Tracking orders and handling customer inquiries
• Returns and exchanges handling
Tools I can use:
• Google Workspace (Docs, Sheets, Gmail, Calendar)
• Microsoft Office (Excel, Word)
• CRM systems
• Helpdesk tools
• Basic Canva editing
• Basic automation tools
• ChatGPT and AI productivity tools
Why hire me?
• Strong customer service mindset (trained in real customer scenarios)
• Fast learner and tech adaptable
• Strong attention to detail
• Can work under pressure
• Reliable attendance and commitment
• KPI and performance driven
• Long-term mindset employee
I am looking for a long-term opportunity where I can grow with a company and become a valuable tea-----------mber. I take pride in being dependable, professional, and someone you can trust with your business operations.
If you need someone who treats your business like their own, I am ready to help.
Let’s work together.
Verified
