Customer-focused professional with a Bachelor’s degree in Tourism Management and experience in customer service, reservations, and online communication. Skilled in handling customer inquiries through chat, assisting clients professionally, and maintaining clear and respectful communication. Experienced in creating digital marketing materials using Canva and supporting social media management by engaging with online audiences and monitoring messages or comments. Organized, detail-oriented, and a quick learner, capable of maintaining a positive online environment as a Chat Moderator while supporting Social Media Management tasks.
