Hi, I’m Hazel Tuazon. I bring over six years of experience in high-stakes customer support, technical troubleshooting, and financial operations. Beyond general inquiries, I have specialized in Tier 2 B2B support, where I managed complex data reporting and technical debugging.
I am highly proficient in Salesforce and Zendesk, and I have a proven track record of handling everything from HIPAA-compliant healthcare coordination to collections and insurance claims. I’m not just focused on answering questions; I’m focused on accuracy, data integrity, and resolving friction for the customer. I am excited to bring this level of specialized support to your team—thank you for your time!
Verified
