I am a Brand Operations Specialist with 6 years of experience managing global apparel brands such as Original Penguin, Perry Ellis, and Champion.
I help brands grow revenue by converting cold traffic and walk-ins into VIP customers and recurring accounts. I’ve consistently delivered 12–20% year-over-year growth and was awarded Employee of the Year for performance and operational excellence.
My strengths include CRM management, lead capture, retention outreach (email, SMS, calls), and data accuracy. I’m now transitioning my corporate experience into remote roles supporting e-commerce and global brands.