I graduated with a Bachelor's Degree in Education.
Spent 2 years as a Primary School Teacher.
Handled different lines of business in my 10+ years experience in the BPO Industry
*Customer Service Representative (HealthCare/Financial)
*Inbound and Outbound Sales Associate (Insurance and Sattelite Radio)
*Billing & Collections Specialist,
*Subject Matter Expert (order processing, returns, refunds, products FAQs)
*Currently handling a financial account specializing in mortgage loans.
I'm a quick learner who can rapidly master all aspects of the job with limited training. I am skilled in communicating with clients over the phone, chat and email.
Lastly, I am a Dedicated and goal-driven individual who can work independently and handle multiple priorities.
