Results-driven professional with a unique blend of expertise across healthcare administration and top-tier US financial operations. I bring proven experience as a dedicated Medical VA specializing in patient scheduling, insurance communication, prior authorizations, and claims processing, alongside a strong background in fraud prevention and customer service at Capital One and JPMorgan Chase. I specialize in providing high-level administrative support, combining analytical precision with a polished communication style to manage executive calendars, streamline workflows, and ensure total data integrity. Proficient in Microsoft 365, Google Workspace, EHR/EMR systems (such as eClinicalWorks and Vozo), and various video conferencing platforms, I am a proactive problem-solver dedicated to protecting brand reputation, maintaining strict HIPAA compliance, and enhancing organizational productivity through a security-first mindset.
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