I am an operations and administrative professional with more than 10 years of experience in remote support, quality assurance, and virtual operations. My expertise includes managing full recruitment processes, streamlining database synchronization via Airtable and Google Workspace, and resolving complex customer complaints through meticulous auditing. I am proficient in digital literacy tools such as Microsoft, Zoom and a working knowledge of Canva and Shopify, and I maintain a proven track record of meeting strict service level agreements in global settings
