I am an experienced Customer Support and Technical Support professional with over 8 years of experience in customer service, technical support, e-commerce, mortgage servicing, billing, account management, and sales. I have handled phone, chat, and email support while providing excellent customer service and resolving complex customer concerns.
I am proficient in CRM systems, Microsoft Office, Google Workspace, Freshdesk, Freshchat, Slack, Microsoft Teams, and other customer support tools. I am highly organized, detail-oriented, a fast learner, and comfortable working independently in a remote environment.
I am now seeking a long-term remote opportunity where I can apply my skills, continue learning, and contribute to the success of your business.
