I am a detail-oriented professional with experience in administration, customer service, sales support, compliance, quality assurance, and client-facing operations. My background has strengthened my skills in communication, documentation management, CRM systems, lead generation, problem-solving, and stakeholder coordination.
I am currently developing my expertise in Social Media Management and Short-Form Video content creation. I have hands-on experience creating and editing content using CapCut and Canva, as well as researching trends, writing captions, analyzing content performance, and supporting audience engagement across social media platforms.
Working in fast-paced and compliance-driven environments has taught me the importance of accuracy, organization, adaptability, and attention to detail. I am committed to providing reliable support, maintaining high-quality work, and helping businesses improve their operations and online presence.
Core Skills:• Short-Form Video Editing (CapCut)• Content Creation & Content Research• Social Media Support• Canva Design• Customer Service & Client Relations• Lead Generation & Sales Support• CRM Management• Administrative Operations• Documentation & Data Management• Quality Assurance• KYC & Compliance