Really happy to have you here! Welcome to my page.
I'm Jerocelyn, I help business owners handle the day-to-day operations that are easy to let slip through the cracks. I work as an E-commerce Operations and Administrative Systems Specialist, handling everything from managing online store menus and storefronts to cleaning up email and file systems. My main goal is to bring order and precision to the business so the owner doesn't have to worry about the small but critical details.
With a background that spans public sector administration and international remote support, I combine a rigorous attention to detail with an eagerness to master new systems. From structuring complex delivery platforms to setting up efficient SOPs, I ensure digital workspaces are minimal, clean, and functioning seamlessly.
Core Expertise:
Operations & Delivery Dashboards:
• Uber Eats Manager
• DoorDash
• Square POS
• ChowNow
• Google Business Profile
• Shopify
• MarginEdge
• Webstaurant
• Faire
• ezCater
• Bentobox.
Project Management & CRM:
• Notion
• Asana
• ClickUp
• HubSpot
• Streak CRM
• Spark
• Trello
• Google Workspace and Business Suite
Administrative Support:
• Email Management
• Travel Management
• Data Entry & Database Maintenance
• Customer & Client Support
• Inbox Zero Management:
• Merchant Portal Administration
• E-commerce Operations Support
• Digital Storefront Maintenance
• File Organization & Document Control
• Calendar & Schedule Management
Legal & Executive Administrative Support:
• Document Preparation & Formatting
• Meeting Documentation
• Compliance & Filing Organization
• Stakeholder Coordination
• 4+ Years of Advanced Executive Operations & Government Administrative Experience
• 3+ Years of Advanced Legal Administrative Support in the Government Agency
Ready to streamline your operations? Let’s connect on LinkedIn or reach out directly at ----------- to discuss how I can support your business growth.