Detail-oriented E-Commerce Operations Specialist with 14+ years of experience supporting sales operations, Amazon marketplace management, and back-office processes for a UAE-based electronics company. Skilled in Amazon Vendor Central, inventory coordination, order processing, customer communication, and administrative support that help businesses run efficiently and scale smoothly. Known for accuracy, reliability, and strong client-facing communication, including handling high-value accounts and supporting million-dirham sales transactions. I help business owners save time, reduce operational errors, and maintain organized workflows so they can focus on growth.
Experience Overview
Online Sales Supervisor (Amazon Account Lead)
Gulf Electronics Company LLC | Abu Dhabi, United Arab Emirates
June 2017 – May 2021
Key Responsibilities & Achievements
* Managed Amazon Vendor Central operations, including order monitoring, shipment coordination, and account support.
* Assisted with Amazon FBA-related processes such as inventory coordination, shipment preparation, and tracking.
* Processed and monitored customer orders with high accuracy to ensure smooth fulfillment operations.
* Coordinated with suppliers, warehouse staff, and internal teams to maintain inventory availability and timely deliveries.
* Handled customer inquiries, follow-ups, and account coordination professionally.
* Supported sales operations involving high-value electronics transactions and long-term client relationships.
* Maintained organized reports, spreadsheets, and operational records for daily business tracking.
* Performed administrative and back-office support tasks to improve workflow efficiency.
* Demonstrated strong attention to detail while working in fast-paced environments with minimal supervision.
Tools & Platforms Used
* Amazon Vendor Central
*Amazon Seller Central
* Amazon FBA
* Microsoft Excel
* Google Sheets
* Microsoft Office Suite
* Email & Calendar Management Tools
* Data Entry & Reporting Systems
* Online Order Management Systems
Top 3 Skills
Amazon Vendor Central
Experienced in handling Amazon Vendor Central operations, including order management, shipment coordination, inventory monitoring, and supplier communication to ensure smooth marketplace operations.
Amazon FBA Support
Knowledgeable in Amazon FBA workflows such as shipment preparation, inventory coordination, tracking, and fulfillment support to help sellers maintain efficient operations.
E-Commerce Operations
Strong background in managing daily back-office and operational tasks that support efficient online business processes, accurate reporting, and organized workflow management.
I specialize in both 1P and 3P Amazon models and have managed multi-million AED annual revenue accounts with consistent year-over-year growth.
If you’re looking for someone who can strategically scale your Amazon business, I would be happy to help.
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