Hi! I’m a Healthcare Support Specialist with over 2 years of experience in the US Healthcare industry working in a BPO environment. I have extensive experience assisting patients and healthcare providers with administrative and support tasks.
My experience includes:
• Insurance Verification
• Patient Benefits and Eligibility Checking
• Handling Healthcare-related inquiries
• Medical documentation and data entry
• Appointment and patient coordination
• Providing professional phone and email support
Through my experience in the healthcare industry, I developed strong attention to detail, communication skills, and the ability to handle sensitive patient information with confidentiality and professionalism.
I am now looking for an opportunity to transition into a Medical Virtual Assistant role, where I can support healthcare providers remotely and help improve daily administrative workflows.
I am reliable, organized, and eager to learn new tools and systems to better support my future clients.