Hi, I’m Eunice — an E-commerce Customer Support Specialist with 10+ years of hands-on experience managing online sales, Facebook business pages, and Marketplace operations.
I specialize in:
• Handling customer inquiries via Messenger and chat
• Order processing and tracking
• Managing returns and follow-ups
• Inventory monitoring using Google Sheets
• Maintaining organized and updated product listings
As a business owner myself, I understand how important fast response times, clear communication, and customer satisfaction are. I know how buyers think and how to handle concerns professionally while protecting the brand.
I am reliable, detail-oriented, and comfortable working fixed part-time schedules. I follow instructions carefully and work independently with minimal supervision.
My goal is simple: help business owners save time while keeping customers happy and operations organized.