I'm a professional Customer Service Representative/Product Lister / Cold Calling. I am an aspiring Product Lister with a solid background in customer service and technical support, which has strengthened my attention to detail, accuracy, and understanding of customer needs. I am passionate about helping e-commerce businesses present their products clearly and professionally to attract and convert buyers. I am highly organized and committed to creating accurate, well-structured, and engaging product listings. I am comfortable learning and navigating various e-commerce platforms and ensuring that product information, descriptions, pricing, and images are properly uploaded and optimized. With a strong work ethic and a continuous desire to improve, I am eager to support online businesses in increasing visibility, maintaining organized inventories, and driving sales growth.

Profile Title: Omnichannel Customer Support Specialist | Technical Support & Cold Caller

Profile Description:Highly adaptable and metrics-focused Customer Service Representative with deep domain experience across Healthcare, Telecom, Travel, and E-commerce industries . I have a proven track record of maintaining high CSAT and First Call Resolution (FCR) scores across demanding US-based accounts .
Throughout my career, I have successfully mastered inbound and outbound telemarketing, Tier 1 technical troubleshooting, billing management, and real-time reservation systems. Additionally, I bring hands-on experience in e-commerce store operations specifically creating, optimizing, and maintaining SEO-friendly product listings on eBay.
I am highly proficient with HubSpot CRM and dual-monitor environments, allowing me to log data accurately while resolving customer inquiries via chat, email, or voice . If you are looking for an independent, communicative virtual assistant who can seamlessly manage your clients and boost your team's productivity, I am ready to start . Contact me today to set up an interview!